Skip to main content
If you’re having trouble with your site, application, or database, or have questions about your plan, please open a new chat with our team. We’re here for you and are happy to help!
We understand there are some cases where you may need to cancel your Sevalla plan or delete your Sevalla account. Maybe you wanted to test Sevalla out, or no longer need your site or application. Whatever the reason, this article outlines how you can remove your sites and applications and ultimately delete your Sevalla account.

​
Delete sites, applications, databases, and object storage

Only Company Owners and Company Administrators can delete a site, application, database, or object storage container. For information about how to change a user’s access, refer to User Management.

​
Applications

When you delete an application, it completely removes the following:
  • All files
  • Settings
  • Persistent storage disks
  • Connections to other applications or databases.
To delete an application, click Applications > app name > Settings > Danger zone > Delete app > Continue. Application pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle.

​
Databases

When you delete a database, all of the data in the database is destroyed. It also removes any disk space add-ons attached to the database. To delete a database, click Databases > database name > Settings > Delete database > Continue. Database pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle. 

​
Static sites

When you delete a static site, it completely removes all of the associated files and settings. You cannot recover a site in Sevalla once it is deleted. To delete a static site, click Static Sites > site name > Settings > Danger zone > Delete static site > Continue.

​
Object storage

You must remove all of the objects within the object storage container before you can delete it. To delete an object storage container, click Object storage > object storage name > Settings > Delete object storage > Continue. Once the object storage is deleted, it cannot be recovered.

​
Delete your company

Only the Company Owner can request a company deletion.
A company can only be deleted if it has no active plans or subscriptions. Before you can request a company deletion, you must delete your sites, applications, databases, or object storage containers and clear any outstanding invoice balances. To delete your company from Sevalla, you must log in as the Company Owner and open a chat with our Support Team. You must confirm whether you want to remove a specific company or all of your data, including your user, from Sevalla. If you want to transfer the company to another user, refer to Transfer Ownership.

​
Delete your Sevalla user

You cannot remove your Sevalla user account if you are a Company Owner with active subscriptions. Before you can request a user deletion, you must delete your sites, applications, databases, or object storage containers and clear any outstanding invoice balances for the company. If you want to transfer the company to another user, refer to Transfer Ownership.  To delete your Sevalla user account, open a chat with our Support Team.