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Your Sevalla user account is separate from your companies: the company holds your services, subscription, and billing, while your user account is your personal login, which can belong to one or more companies. If you want to cancel your Sevalla subscription and remove your services, you are looking for Delete company. This page covers deleting your user account.

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Delete your user account with your company

If you are the Company Owner of a single company, you can delete your user account together with the company:
  1. Follow the steps in Delete company.
  2. In the confirmation step, select Also delete my user account.
Your company is deleted first, and then your user account and all associated data are removed. You are logged out once the deletion completes. This cannot be undone. The Also delete my user account option is only shown when the company you are deleting is your only company.

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Delete your user account only

If you belong to multiple companies, or you are not a Company Owner, your user account cannot be deleted from the dashboard yet. Open a chat with our Support Team to delete your user account. If you are the Company Owner and want the company to continue without you, transfer it to another user first. Refer to Transfer company ownership.