Delete Sevalla Account
If you’re having trouble with your site, application, or database or have questions about your plan, please open a new chat with our team. We’re here for you and are happy to help!
We understand there are some cases where you may need to cancel your Sevalla plan or delete your Sevalla account. Maybe you wanted to test Sevalla out or no longer need your site or application. Whatever the reason, this article outlines how you can remove your sites and applications and ultimately delete your Sevalla account.
Delete sites, applications, and databases
Only Company Owners and Company Administrators can delete a site, application, or database. For information about how to change a user’s access, refer to User Management.
Applications
When you delete an application, it completely removes the following:
- All files
- Settings
- Persistent storage disks
- Connections to other applications or databases.
To delete an application, click Applications > app name > Settings > Danger zone > Delete application, enter the application name, and click Delete application.
Application pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle.
Databases
When you delete a database, all of the data in the database is destroyed. It also removes any disk space add-ons attached to the database.
To delete a database, click Databases > database name > Settings > Delete database > enter the database name, and click Delete database.
Database pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle.
Static sites
When you delete a static site, it completely removes all of the associated files and settings. You cannot recover a site in Sevalla once it is deleted.
To delete a static site, click Static Sites > site name > Settings > Delete site, enter the site name, and click Delete site.
Delete your company
Only the Company Owner can request a company deletion.
The company can only be deleted if it has no active plans or subscriptions. You must ensure you delete your sites, applications, or databases, and clear any outstanding invoice balances before you can request a company deletion.
To delete your company from Sevalla, you must log in as the Company Owner and open a chat with our Support Team. You must confirm if you want to remove a specific company or if you want to delete all of your data, including your user, from Sevalla.
If you want to transfer the company to another user, refer to Transfer Ownership.
Delete your Sevalla user
You cannot remove your Sevalla user account if you are a Company Owner with active subscriptions. You must ensure you delete your sites, applications, or databases, and clear any outstanding invoice balances for the company before you can request a user deletion. If you want to transfer the company to another user, refer to Transfer Ownership.
To delete your Sevalla user account, open a chat with our Support Team.