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Logging In

When you log in, you can choose single sign-on (SSO) and sign in via your Git provider, or you can use a Sevalla account that is not linked to a Git provider.

For added security, you can enable Two-Factor Authentication (2FA) on your user account, which requires an additional verification code from your mobile device or password management app.

If you need to reset your Sevalla password on your user account, you can start the process on the Sevalla login page.

Single Sign-On (SSO)​

Single Sign-On (SSO) saves you time by letting you log in with your Git service provider login without signing up separately for a Sevalla account.

Use Single Sign-On to access and log in to Sevalla with your Git service provider login.

Use Single Sign-On to access and log in to Sevalla with your Git service provider login.

Access Sevalla with your Git provider login​

  1. To get started, head over to the Sevalla Signup page.
  2. Select your Git provider (GitHub, GitLab, or Bitbucket).
  3. When prompted, log in to your Git provider and connect Sevalla to your account.
  4. Depending on your provider, when you are returned to the signup page, you may need to enter your email address and name to continue logging in to Sevalla.

  1. Log in to Sevalla, click on your username in the top right corner, then click User settings in the dropdown menu that appears.

  2. On the My Account page, scroll down to the Connect with Git service section and click on the Git service provider you want to connect to and use for SSO with your Sevalla account.

    Connect your Git service to Sevalla.

    Connect your Git service to Sevalla.

  3. When prompted, log in to your Git provider and connect Sevalla to your Git service account.

  4. Now you can use SSO or your Sevalla email address and password to log in to Sevalla.

Disconnect your Sevalla user from a Git provider​

  1. Log in to Sevalla, click on your username in the top right corner, then click User settings in the dropdown menu that appears.

  2. In My Account scroll down to the Connect with Git service section and click Revoke access for the Git service you want to disconnect from Sevalla.

    Remove access to your Git service.

    Remove access to your Git service.

    warning

    If you host an application with Sevalla, you’ll need to reconnect your Git service provider (GitHub, GitLab, or Bitbucket) to access your application’s repository.

Enable Two-Factor Authentication (2FA)​

Keeping your Sevalla account as secure as possible is very important. In addition to using a strong password for Sevalla, we recommend setting up two-factor authentication, or 2FA, and asking all users in your company to do the same. With 2FA enabled, all Sevalla login attempts will require an additional verification code from your mobile device or password management app.

This makes your account more secure because malicious actors will no longer be able to gain access with just your username and password. Here at Sevalla, we support authenticator-based 2FA for all of our customers. In this article, you’ll learn how to set up two-factor authentication to protect your Sevalla account.

Enable 2FA in Sevalla​

All Sevalla users have access to authenticator-based two-factor authentication in Sevalla. Compared to SMS-based 2FA, authenticator-based 2FA is more secure because it doesn’t rely on mobile phone numbers that can be SIM swapped. It’s also more convenient because it can be used with an authenticator app or popular password managers like 1Password and LastPass.

warning

We do not support Authy as an authentication method. You need to set up 2FA with an authenticator app or password manager.

To enable 2FA, click on your username in the top right corner, then click User Settings in the menu that appears.

Sevalla user settings.

Sevalla user settings.

On the My Account page, scroll down and click Enable Two-Factor Authentication.

Enable two-factor authentication in Sevalla.

Enable two-factor authentication in Sevalla.

You will then be prompted to scan the 2FA QR code with an authenticator app. If you’re using a password manager like 1Password or LastPass, we recommend using the built-in 2FA feature in those apps. Otherwise, Google Authenticator is a good option as well.

QR code for setting up two-factor authentication in Sevalla.

QR code for setting up two-factor authentication in Sevalla.

How to add Sevalla 2FA to 1Password​

If you’re already using 1Password to manage passwords, we recommend using the built-in two-factor authentication feature to add your Sevalla 2FA.

In the 1Password app, navigate to the login profile for your Sevalla account and press Edit.

Find and edit your Sevalla login profile in 1Password.

Find and edit your Sevalla login profile in 1Password.

Next, click Add a field and select the One-Time Password option.

Add a one-time password in 1Password.

Add a one-time password in 1Password.

Next, click on the QR code icon in the newly created One-Time Password field to activate 1Password’s QR code scanner.

Click the QR code icon to activate the QR code scanner in 1Password.

Click the QR code icon to activate the QR code scanner in 1Password.

Position the 1Password Code Scanner over the QR code until the highlighted corners turn green, and it scans your code. When your 2FA code is all set up, click Save in 1Password.

You should now see a one-time password field in the 1Password login profile for your Sevalla account. To finish the 2FA setup process in Sevalla, copy the one-time password into the Enter the 6-digit code you see in the app field in Sevalla, and press Verify.

A one-time password in 1Password.

A one-time password in 1Password.

How to add Sevalla 2FA to Google Authenticator​

Google Authenticator is a 2FA app that’s available for both iOS and Android devices. To add Sevalla 2FA to Google Authenticator, press the + button in the upper right corner of the Google Authenticator app and press Scan Barcode.

Next, use the camera on your mobile device to scan the QR code in Sevalla. After scanning the QR code, type in the six-digit code from Google Authenticator into the Enter the 6-digit code you see in the app field in Sevalla, and press Verify.

About Sevalla Two-Factor Authentication​

When 2FA is enabled, you will see it under the 2FA column in the User Management screen. If 2FA is disabled on your account, you will receive an instant email notification. If you get one of these notifications and you didn’t disable 2FA yourself, please reach out to our Support team right away.

User's 2FA status in Sevalla.

User’s 2FA status in Sevalla.

The next time you log in to Sevalla, you’ll be prompted for a six-digit verification code. If you’re using an authenticator app, open it, find the 2FA code, enter it into the 6-digit verification code field, and press Login. If you’re using a password manager like 1Password, the code should be automatically placed in your clipboard so that you can paste it in after the first login page.

How to recover your 2FA-Protected Sevalla account​

If you have lost access to your 2FA device and cannot log in to Sevalla, our Support team can help you regain access to your account.

To recover your 2FA-protected account, follow the steps below.

  • Send an email to [email protected] from the email address on file in your Sevalla account. If you use [email protected] to log in to Sevalla, send us an email from [email protected]. In the email, let us know you’ve been locked out and need to regain access to your account.
  • Our Support team will verify your email address to make sure it matches the one we have on file.
  • Our Support team will ask you to provide the last 4 digits and the expiration date of the credit card we have on file for the account.
  • After successfully verifying your email address and credit card details, our Support team will remove the 2FA protection from your account. You can then log in to Sevalla and reconfigure 2FA.

Summary​

Over the past decade, cyber attacks have increased significantly in frequency and complexity. In addition to targeted brute-forcing attempts, databases full of usernames and passwords are also routinely dumped on the Internet for everyone to see.

With that in mind, it’s easy to see why adding an additional layer of protection with 2FA is important. We recommend enabling 2FA for all your Internet services that support it. With 2FA set up in Sevalla, you can rest easy now, knowing that your Sevalla account is much more secure!

QR Code is a registered trademark of DENSO WAVE INCORPORATED in the United States and other countries.

Reset your Sevalla password​

If you need to reset your Sevalla password, you can start the process on the Sevalla login page.

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The forgot password feature works the same way for Sevalla users registered through a Git provider (Sevalla SSO) and those registered via the traditional signup method. This will only change your Sevalla password and doesn’t make any changes to your Git service provider account.

  1. Click the Forgot password link on the Sevalla login page.

    Click the forgot password link on the Sevalla login page.

    Click the forgot password link on the Sevalla login page.

  2. Enter your email address, and click the Reset password button.

    Enter your email address in the password reset modal/pop-up.

    Enter your email address in the password reset modal/pop-up.

  3. Check your email for the reset password message from [[email protected]](/cdn-cgi/l/email-protection) with the subject “Password reset in Sevalla” (should arrive within 15 minutes or less) and follow the instructions provided.