Before you begin
- You need the Company owner, Company admin or Company billing role. Other people get You don’t have access to billing.
- Only the company owner sees the Danger zone with Delete company.
The Billing page
In the sidebar, under Company, click Billing. From top to bottom, the page shows:
Add your first payment method
A new company can’t use any resources until it has a card and billing details on file. Right after you create a company, the dashboard shows Last step before using Sevalla:1
Enter the card
Under Payment method, enter the Card holder name and the Card details.
2
Enter the billing details
Under Billing details, enter the Name (the company or person invoices are made out to), Country, State (County in the United Kingdom, Province in Canada), City, ZIP and Address line 1. Address line 2 is optional.
3
Finish
Click Complete setup. Stripe verifies the card, with 3D Secure if your bank asks for it, without charging it.
Your card was declined. Try another card, or contact your bank., and Try again takes you back to the form.
If a company has a card but no billing details, the dashboard shows Billing details required with the same address fields and Save billing details. People without billing access see Payment method required or Billing details required and need to ask a company owner, admin or billing user.
Open the Stripe customer portal
On the Billing page, click Manage billing. The portal opens in a new tab, signed in to your company’s billing account. Each click creates a new portal session, so open the portal from the dashboard each time rather than from a bookmark. If it can’t open, the dashboard showsUnable to open billing portal: try again in a moment.
In the portal you can:
- Add, remove and choose the default payment method.
- Update the billing name and address.
- Add or remove tax IDs.
- See and download invoices and receipts, and pay unpaid invoices.
Manage payment methods
Sevalla charges the company’s default card on the 1st of each month. Only the default card is charged: other cards on file aren’t used if the default one fails.1
Open the portal
On the Billing page, click Manage billing.
2
Add a card
Click Add payment method, enter the card details, and choose to make it the default.
3
Change the default card
To make another card the default, open its menu and click Make default.
4
Remove a card
Open a card’s menu and click Delete. To remove the default card, first make another card the default.
Update billing details
The billing name and address appear on every invoice and determine the tax Sevalla charges. Sevalla needs at least address line 1, city, postal code and country.1
Open the portal
On the Billing page, click Manage billing.
2
Update the details
Click Update information, change the name, address or tax ID, and click Save.
Invoices
Sevalla issues one invoice per billing period, on the 1st, for the previous period’s usage. Each invoice has a line per billed product (for example Application compute, Database or Static site bandwidth), the credit applied, the tax and the total, and shows your company’s name in the Sevalla Company field. Invoices under $0.50 aren’t charged. To see or download invoices, click Manage billing on the Billing page. The portal’s invoice history lists every invoice since May 1, 2026, with its status and a PDF of the invoice and the receipt.Historical invoices
Invoices created before May 1, 2026 aren’t in the portal. They’re on the Billing page, in the Historical invoices card, until the newest of them is 12 months old. Download the ones you need before then.
