Delete company

We understand there are some cases where you may need to cancel your Sevalla subscription and delete your company. Maybe you wanted to test Sevalla out, or no longer need your site or application. Whatever the reason, you can delete your company yourself, directly from the dashboard - no support ticket needed. Deleting a company is a two-part process:

1. Delete all projects and services in the company.
2. Delete the company from Company settings > Billing > Danger zone. This cancels your Sevalla subscription and settles your final balance immediately.

If this is your only company, you can also delete your user account in the same step.

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Delete your projects and services

A company cannot be deleted while it still contains any projects or services. This includes applications, databases, static sites, object storage, load balancers, and pipelines. If anything remains, the deletion dialog lists exactly what you still need to remove.

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Applications

When you delete an application, it completely removes the following:

• All files
• Settings
• Persistent storage disks
• Connections to other applications or databases.

To delete an application, click Applications > app name > Settings > Danger zone > Delete app > Continue. Application pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle.

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Databases

When you delete a database, all of the data in the database is destroyed. It also removes any disk space add-ons attached to the database. To delete a database, click Databases > database name > Settings > Delete database > Continue. Database pricing is usage-based; therefore, you simply pay for the time used at the end of your billing cycle.

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Static sites

When you delete a static site, it completely removes all of the associated files and settings. You cannot recover a site in Sevalla once it is deleted. To delete a static site, click Static Sites > site name > Settings > Danger zone > Delete static site > Continue.

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Object storage

Deleting your object storage bucket permanently removes the bucket, all stored objects, and any associated credentials. Once deleted, the bucket and its contents cannot be recovered. To delete an object storage container, click Object storage > object storage name > Settings > Delete object storage > Continue.

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Load balancers, pipelines, and projects

Load balancers and pipelines must also be removed before you can delete the company. Delete them from the settings of each resource. Finally, delete any remaining (empty) projects from the project settings.

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Delete your company

To delete your company:

1. Log in to Sevalla as the Company Owner.
2. Go to Company settings > Billing and scroll to the Danger zone.
3. Click Delete company.
4. Tell us why you are leaving. Select a reason and, optionally, share any feedback, then click Continue.
5. Review what happens when the company is deleted. If this is your only company, you can also select Also delete my user account.
6. Type the company name to confirm, and click Delete company.

If the company still has projects or services, the dialog lists what you need to remove first instead of the confirmation form. Delete the listed resources and try again.

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What happens when you delete a company

• Your Sevalla subscription is cancelled, and your final balance is settled immediately. Any unbilled usage is added to a final invoice, and remaining credits are applied first. Final invoices over $1 are charged to your default payment method; smaller balances are forgiven.
• The company and all of its data are deleted right away. This cannot be undone.
• Links to previously issued invoices and receipts remain valid, so you can still access your billing history.
• If you belong to other companies, your user account is kept, and you are switched to one of your remaining companies.
• If you selected Also delete my user account, your user account is deleted after the company, and you are logged out. Refer to Delete account.

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Companies shared with MyKinsta

Sevalla and MyKinsta can share the same company. If your company also has a WordPress hosting plan or WordPress sites in MyKinsta, deleting the company from Sevalla only cancels your Sevalla subscription and removes your Sevalla billing. The company itself, your user account, and everything in MyKinsta remain untouched.

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Transfer instead of delete

If you want to keep the company running under someone else, you can transfer it to another user instead of deleting it. Refer to Transfer company ownership.